Technical Support

The Summit Platform

Full online technical support for every machine we supply — so a problem on your floor never becomes a problem for your business.

At Mountain Panel Products, the smooth and efficient integration of our machinery into your business is our priority.

All our machines come with full online technical support, provided through our user-friendly Summit Platform.

Upon delivery of your Mountain Panel Products machinery, your unique log in will be created and supplied to you. With these details, you will be able to log in to the Summit Platform to access real time technical assistance, should you encounter any issues operating our machinery.

Spare parts can also be ordered through the Summit Platform.

What the Platform Gives You

Every Mountain Panel Products machine is backed by the same support system, from day one.

1

Real-Time Technical Assistance

Log in and reach our technical team directly when you hit an issue operating your machinery — no ticket queue, no waiting on a callback.

2

Spare Parts Ordering

Order the parts you need through the same platform, matched to the exact machine on your floor.

3

Your Login, On Delivery

Your unique log in is created and supplied to you when your machinery is delivered. Nothing to set up, nothing to subscribe to.

Summit Platform Login

For existing Mountain Panel Products customers. Your credentials are issued with your machinery on delivery.

  • Real time technical assistance
  • Spare parts ordering
  • Machine-specific documentation

Customer Login

Enter the details supplied with your machinery.

Summit Platform access is rolling out now.
Logins are issued with each machinery delivery. If you need technical support in the meantime, contact our team and we will get you back online.

Getting you back online as quickly as possible is important to us, because we know how important it is to you and your business.

Contact Our Team